Up until mid-2009, there was no solution for owners of player grand pianos who found their pianos to be too loud. Chicagopianos.com proudly announces the solution! The Grand Piano Mute Rail from chicagopianos.com quiets the piano considerably without the common problem of “note drop out” which occurs when the player system is turned down to its lowest possible volume level. This system is best installed at the time the piano is purchased but it is possible for us to retrofit it in the home. It is also a great way for players to practice on their grand piano without disturbing the family…the neighbors…the dead. :) Please call 877.242.9944 for more information!